Govenment Services
TenPoint Complete is extending our service offerings to all state, local, and federal government entities. With over 25 years of experience in the contact center industry, we're set to streamline government customer service needs with our industry-leading system and approach.
Contact
Center Services
U.S. Based Live Agent Contact Center
Market Research Services
Live Agent, SMS Text, E-Mail, IVR, Live Chat
Outbound Telemarketing
Predictive Dialer, Preview Dialer and Manual Dialing Capability
Customer Satisfaction Consulting
Including NPS (Net Promoter Score), CSI (Customer Satisfaction Indexing) from design to implementation
Inbound
Customer Service
Help Desk, Administrative Services, Order Processing, Overflow
Platform & Community Development
Flexible, Scalable Cloud-Based Solutions for your customers; advanced technology capable of integration with all legacy systems and other providers
Customer
Journey Mapping
Defining customer touchpoints and how they impact users; developing solutions to optimize efficiency, workflow and customer satisfaction
Learn More About TenPoint Complete
Contact us if you would like to inquire more information about how we can help you, our services, or if you would like to request a free quote. Please fill out the short form below and we will get in touch with you as soon as possible.
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Our Location: 8080 Corporate Blvd. Plain City, OH 43064